Refund policy

Refund & Replacement Policy

At Learning with Nova, all sales are final. We do not offer refunds or accept returns for change of mind, incorrect purchases, or any other reason.

Damaged or Incorrect Items

Please inspect your order upon arrival.

If your order arrives damaged, defective, or you received the wrong item, please contact us within 3 days of delivery at 

Your request must include:

• Your order number

• A description of the issue

• Clear photos of the damaged product and packaging

Once your claim has been reviewed and approved, we will gladly send a replacement at no additional cost. We do not issue refunds for damaged items.

Claims submitted more than 3 days after delivery may not be eligible for a replacement.

Non-Returnable Items

Due to the nature of our products, all items are non-returnable and non-refundable.